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2019 Digital Government Achievement Awards

The city won the 2019 City Government Experience Award in recognition of the Automated Secure Alarm Protocol (ASAP) Project program, an American National Standard developed by Richmond's Information Technology Department that has been adopted by 60 emergency communications centers nationwide.

2018 COVITS Commonwealth of Virginia Innovative Technology Symposium Awards

The city won the 2018 Virginia Governor’s Technology Award in the Cross-Boundary Collaboration on IT Initiatives category -AND- Innovative Use of Technology in Local Government category for the Empower Application Project.

2015 Central Station Alarm Association International (CSAA) Awards

City employee Bill Hobgood, Project Manager, Public Safety Team, won the 2015 CSAA Public Sector Award in recognition of an individual’s contribution to the alarm industry for the ASAP® Program Project.

2015 COVITS Commonwealth of Virginia Innovative Technology Symposium Awards

The city won the 2015 Virginia Governor’s Technology Award in the Innovative Use of Open Data category for the Open Data Portal Project.

2013 Government Computer News Awards

The city won a 2013 Government Computer News Award for the Innovative Use of Open Data category for the Automated Secure Alarm Protocol Project.

2010 Digital Government Achievement Awards

The city won the Digital Government Achievement Award in the Government-to-Government category from the Center for Digital Government for the Richmond Public Library Debt Setoff System Project.

2009 Digital Government Achievement Awards

The city won the Digital Government Achievement Award in the Government-to-Business category from the Center for Digital Government for the External Alarm Interface Exchange Project.

The city won the Digital Government Achievement Award in the Government-to-Business category from the Center for Digital Government for the Payee Match Positive Pay Project.

2009 Integrated Justice Information Systems Institute (IJIS) Awards

The city won the IJIS Institute's first ever Innovation Award for the External Alarm Interface Exchange Project.

2009 COVITS Commonwealth of Virginia Innovative Technology Symposium Awards

The city won the 2009 Virginia Governor's Technology Award for Innovation in Local Government for the External Alarm Interface Exchange Project.

2008 Digital Cities Survey - 8th place

Richmond won 8th Place from the Center for Digital Government in the 2008 Digital Cities Survey in the 125,000-249,999 population category.

2007 Computerworld Government Award

A study of the best state and local government websites was evaluated by International Data Group (IDG). The city's internet site "richmondgov.com" was one of the top city websites (population 50,001-250,000) that received an A letter grade and receiving a 2007 Computerworld Government Award.

2007 Digital Cities Survey Award

The Center for Digital Government awarded Richmond 2nd Place in the top ten cities from the 125,000-249,999 population category.

2006 Digital Cities Survey Award

The Center for Digital Government awarded Richmond 3rd place in the top ten cities from the 125,000-249,000 population category.

2006 Webby Awards Official Honoree

The Webby Awards, the leading international honor for websites, recognized "richmondgov.com" as an Official Honoree, a distinction that recognizes sites exhibiting remarkable achievement.

2005 Digital Cities Survey Award

The Center for Digital Government awarded Richmond 2nd Place in the top ten cities, 125,000 - 249,999 population category. The Digital Cities Survey examines and assesses how city governments are utilizing information technology to operate and deliver quality service to their customers and citizens.

2005 Digital Government Achievement Award

The Center for Digital Government selected Richmond as a 2005 DGAA winner in the Government to Citizen category for the Richmond Traffic Conditions and Hazards Web Page. The application has eliminated approximately 75% of media inquiries normally received by the 911 center and permits 911 call-takers to dedicate more time and attention to emergency 911 calls.

2004 Government Computer News FOSE Awards

The Center for Digital Government awards the Best of FOSE to Richmond, Virginia with 1st place in the State & Local Government E-town division for the Citizen's Service Request System and the Dynamic Content Management System (internal).

2004 Digital Government Achievement Awards

The Center for Digital Government awards Richmond 2nd place in the Government-to-Government category for its Graduated Intervention Levels System (GILS) web application for Juvenile Justice. The GILS system is an internal web based application that supports referrals and client tracking needs for the Department of Juvenile Justice and the workers at the Court Services Unit of the 13th District Court. It has been recognized due to its groundbreaking accomplishments as a G2G application between the City DJJ and the State Court Unit.

2003 Digital Government Achievement Award

The Center for Digital Government awards Richmond 3rd Place in 2003 for the category Best of the Web for building one of the best web applications in the nation for its Citizen's Service Request System.

2002 Digital Cities Survey Award

The Center for Digital Government awarded Richmond 3rd Place in the top ten cities, 125,000 - 249,999 population category. The Digital Cities Survey examines and assesses how city governments are utilizing information technology to operate and deliver quality service to their customers and citizens.

2002 3CMA Savvy Award Presentation

Richmond received the Award of Excellence from the City-County Communications & Marketing Association (3CMA) thru their Savvy Award Presentations for its StarNet (intranet) Portal. The judges' comments were as follows: "'StarNet' is friendly and informative, taking advantage of current events and topics to make the home page informative and interesting. Its navigational menus make 'StarNet' easy to use. Thought and care went into creating this useful tool for employees."

2002 IABC Richmond Award

The International Association of Business Communicators (IABC) - Richmond Chapter, Awards Honorable Mention to the Richmond's City Manager's Office (C2M) and the Department of Information Technology (DIT) for the "richmondgov.com" website.