City of Richmond Social Services
Marshall Plaza Building
900 E. Marshall Street
Richmond, VA
23219 USA
Customer Care Center:
Call 3-1-1
(804) 646-7212 (Outside Richmond Area)
Adult Protective Services:
(804) 646-7405
After normal business hours
(888) 832-3858
How do I apply for benefits?
Call: (855) 635-4370
www.commonhelp.virginia.gov
Fax paper application to:
(804) 646-7018
Drop Box at Marshall Plaza
(900 E. Marshall Street)
Drop Box at Southside Plaza
(4100 Hull Street)
Downtown:
Marshall Plaza Building
900 East Marshall Street
Richmond, VA 23219-1538
South Richmond:
Southside Community Services Center
4100 Hull Street Road
Richmond, VA 23224-1745
The Division of Children, Families and Adults is responsible for providing an array of services to support and strengthen Richmond’s children, families and adults and to ensure that they are safe and secure in their own homes and in the community.
Adult Services
Adult Services are services provided to single adults age 18 or older with no minor children and who are disabled, elderly or homeless. Adult Services (AS) are designed to allow the adult to remain in the least restrictive setting and function as independently as possible by establishing and/or strengthening appropriate family and social support systems, or by supporting the adult in self-determination.
Adult Services provides: Intake and Assessment Services, Screenings for Assisted Living Facilities, Screening for Medicaid Waiver Services, Home-Based Care Management and Monitoring, Information & Referrals to community partners, transportation assistance to medical care and/or new employment, and other activities to aid the adult.
For more information about the services available, please call (804) 646-8865.