The City of Richmond is in the third week of a soft launch of the new municipal web platform, RVA.gov, the first new official web presence in the city in more than 15 years.  
 
“In the 21st Century, a helpful, intuitive and innovative website is a key step in making sure local government is responsive to its citizens,” said Mayor Stoney of the site. 
 
With the launch of RVA.gov, Richmond is now one of only two cities in the country with a three-letter URL, alongside New York City with NYC.gov. The short URL is easier to remember and refer residents to, making the site more accessible. All content can be translated into 36 different languages.
 
The city’s new platform differs markedly from the current site, richmondgov.com, both in appearance, accessibility, capacity and functionality. RVA.gov features mobile compatibility, an automated content management system, Global Information System integration (GIS), video on demand and interactive social media.  
 
The site features Virtual City Hall, where residents can easily pay taxes or fines, apply for benefits or licenses and solicit frequently requested services. The Socials and RVA-TV pages provide an unprecedented level of social media and video content integration, centering the city’s public information effort in one accessible space.
 
News and announcements from City of Richmond departments scroll on a ticker on every page, ensuring residents stay up to date on new opportunities and important city deadlines. Content managers for each department will be able to update their information in real time.
 
Over the coming months, RVA.gov will phase in and eventually replace richmondgov.com as residents’ official online source of information on city services, news and other developments. In accordance with best practices, richmondgov.com will be available for the foreseeable future as residents familiarize themselves with the new site.
 
The city contracted with Tech Dynamism, a website development firm stationed in Charlottesville, to develop the site and Acquia, a web content management platform, to house web content on a cloud database to ensure increased capacity and speed on the new platform regardless of traffic.
 
“I want this platform to best serve the residents of this city and present an inviting digital welcome for those seeking to visit or interact with city government,” said the mayor. “Start exploring RVA.gov today and help us make this soft launch as thorough as possible.”
 
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