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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

Contact Us
Phone

Permits and Inspections Office
900 E. Broad St., Room 108
Richmond, VA 23219

Permit Center Open for Walk-in:
     Monday-Friday 8:00 a.m. - 1:00 p.m.
Phone Line Open:
     Monday-Friday 8:00 a.m. - 5:00 p.m.

Inspection Scheduling
Inspections are conducted:
     Monday-Friday 7:00 a.m. - 3:30 p.m.
Inspections are scheduled by day, not a specific time:
     If you would like a 30-minute call 
     ahead, please indicate this when 
     scheduling your request

Inspection Scheduling Assistance
Phone: 804-646-1628

Please contact [email protected] if you need help with the Online Permit Portal

Permits and Inspections

Commissioner of Buildings - David L. Alley III

Emergency Information

If you need a permit to restore power, water, heat to an occupied building, or for other emergencies, please follow these steps:

•    Apply for the permit in the Online Permit Portal.

•    Email the address and application (plan) number to [email protected] and COPY [email protected]

Permit Application GuideOnline Permit Portal

 

 

 

 

 

Due to emergency repairs, the desk in Room 110 is closed. A Permit Technician is available at the Marshall Street Kiosk in the City Hall Lobby from 8:00 AM to 1:00 PM on days that City Hall is open.  Our help desk phone line is 804-646-4169.  You can Emails us at:  [email protected] 

Permitting System Registration Resources:

•    Online Permit Portal Registration FAQ
•    New User Registration Instructions

 

 

The Permits and Inspections Bureau is dedicated to providing our services within our established goal times and we will continue to serve our customers as quickly as possible. Our intake, review and inspection times have never been better than now.  Please see our current review times below:

  • Online submittal review: 3-5 business days.  
  • Initial Plan Review: 5-10 business days for projects $1-$1.5 mil.
  • Initial Plan Review: 10-20 business days for projects $1.5 mil- $10.0 mil.
  • Initial Plan Review: 20-30 business days or more, for projects greater than $10.0 mil., depending on the size and complexity of the project.
  • Inspections same day as the scheduled date.

Note: Set goals are for the Permits and Inspections Bureau only, other city departments may take longer depending on staffing and/or additional information required from applicant. All review times stop if waiting on return comments or additional information from the applicant.  Please feel free to contact us directly should need any additional information about our processes at (804) 646-4169

Shower Liner Test Certification - All Systems

The Permits and Inspections Bureau has established a new policy as related to shower liner systems and will no longer conduct the shower liner test inspection. Effective immediately- In lieu of the City inspection the installer will be responsible for the installation and testing of these shower systems and the contractor/owner will be responsible for providing the completed shower liner test certification to the building inspector at the time of the final building inspection. 

These changes are attended to improve past issues by: 

•    Eliminating project delays due to new complexed systems and improper inspection sequences. 
•    Failure to schedule the inspections.
•    Additional cost- associated with concealed work, removal of finishes and/or an inspection/report from a licensed engineer.
•    System damages after inspection

The Virginia Construction Code (VCC), The Virginia Residential (VRC) and The Virginia Plumbing Code (VPC) all require a shower liner test be conducted to ensure that the shower floors and receptors are made watertight. The test requires the following:

1.    The floor receptor area shall be filled with potable water to a depth of not less than two inches measured at the threshold.

2.    Where a threshold of at least two inches does not exist, a temporary threshold shall be constructed to retain water in the lined floor to a level not less than two inches deep measured at the threshold.

3.    The water shall be retained for a test period of not less than 15 minutes and there shall be no evidence of leakage.

The Shower Liner Test Certificate can be located HERE.

New Customer Service Line: Call 804-646-4169 to ask a question or to check on the status of a permit.

The following types of permits may be expedited::

•    Affordable Housing projects as determined by Housing and Community Development
•    City of Richmond interdepartmental projects
•    City-approved third-party agency plan review projects
•    Solar projects

Please notify Karen Paquette ([email protected]) and CC [email protected] after submitting the following types of permits.


The Permit Center, located in City Hall Room 108, is open 8:00am-1:00pm Monday-Friday for limited services that require in-person interaction that cannot be duplicated by electronic means. 

To schedule an appointment or for customer service inquiries e-mail:

Permits and Inspections: [email protected]

Inspections

Field inspections are continuing for all project types.

Third Party Inspections:

Customers may use our limited 48-hour third party inspection policy for individual inspections when the building official is unable to perform a scheduled inspection within two working days of a request or an agreed upon date or if authorized for other circumstances in the building official’s written policy. Third party inspections shall be requested, and the inspection reports submitted, in accordance with the City’s official policy. For more information contact [email protected].


The Bureau of Permits and Inspections reviews applications and construction documents for the construction, alterations and improvements to all new and existing structures in the City of Richmond. After permits are issued, the bureau inspects the work at specific stages through the completion of the job. This process is to ensure the life safety and code compliance of buildings. The process provides safe buildings for citizens, whether they live in, work or are visiting the City of Richmond.

Our staff and department is dedicated to helping you build a better, code-compliant City of Richmond.

Forms & Permit Applications