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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

Contact Us

Address: 900 E. Broad St.,
                 Room 115
                 Richmond, VA 23219

Phone:     (804) 646-4646
                 For gas leaks, leave the area and call 911

 

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For other news, check out our news page:

DPU News Page

Water Line Map/Survey

Click here to view the map that identifies the material of water service lines. 

Water Service Line

Click here to start the survey. 

Click here for survey instructions. 

Click here if you need plumber assistance.

Pretreatment

Collecting waste and stormwater from more than 1,500 miles of sanitary and combined sewer lines, the City of Richmond's wastewater treatment plant sanitizes and removes many of the pollutants typically found in sewer and stormwater before it enters the James River. The city's Pretreatment Program works to protect the wastewater treatment plant from harmful chemicals, petroleum products and other materials, which may pass through or upset the treatment process. In order to do this, the Pretreatment Program issues permits, monitors wastewater discharges from industrial users and waste haulers and investigates unlawful discharges into the city's sewer system and waterways.