Contact Us Phone (804) 646-4646 Email dpucustserv@rva.gov Address: 900 E. Broad St., Room 115 Richmond, VA 23219 Phone: (804) 646-4646 For gas leaks, leave the area and call 911 Follow us on our social media channels for news and updates: For other news, check out our news page: DPU News Page Account Lookup Need your DPU Account Number? Click here to use our Account Look-up Tool.