Contact Us
Phone
(804) 646-4646
Email
dpucustserv@rva.gov

Address: 900 E. Broad St.,
                 Room 115
                 Richmond, VA 23219

Phone:     (804) 646-4646
                 For gas leaks, leave the area and call 911

 

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For other news, check out our news page:

DPU News Page

Project Newsletters

DPU is constantly working to improve the City's utility infrastructure. Below are projects currently underway. Open the dropdowns below to view project newsletters.

Stay informed of non-emergency and emergency utility work alerts through text, email, and voice calls with CivicReady. Non-emergency alerts cover service impacts, closures, and outages, while emergency alerts could involve specific hazards that may require action. CivicReady is free, but text rates and charges may apply. To learn more about CivicReady and how to enroll, please click here.

  • 900 E. Broad Street, Richmond, VA 23219
  • Hours: Monday - Friday, 8am - 5pm 
  • Mayor Levar Stoney

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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.