Eligible Customers Just a Few Clicks Away from Utility Relief
DPU customers that have fallen behind on their utility bills as a result of an economic hardship due to COVID-19 are eligible to apply for CARES utility relief funding. Previous CARE recipients are eligible to reapply for a different service period. Eligible customers are strongly encouraged to apply to avoid future late fees and disconnections.
To make it even easier to apply, DPU partnered with PROMISEPay to provide a seamless application process for utility relief. This partnership is allowing DPU to better reach customers in need of financial assistance. But don't take our word for it, see what some customers are saying about the process:
"Thank you for making this easy to apply. Thank God for the relief"
"This was painless and seamless"
"Everything worked perfect. Thank you DPU!"
These are just a few comments from customers applying for CARES utility relief through our partnership with PromisePay. Don't miss out on your opportunity to have some of your past due balance wiped out if you experienced a financial hardship due to COVID-19.
