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RVA.gov usa Google Translate™ para proveer una traducción genérica en el idioma de su preferencia. Esta aplicación no sustituye su derecho de obtener una traducción profesional provista por la Ciudad de Richmond como parte del Plan de Acceso a Lenguaje. Para solicitar una traducción llame al centro de servicio al cliente  de la Ciudad de Richmond al 804-646-7000 o 3-1-1.

To contact City of Richmond Customer Service, please call 804-646-7000 or 3-1-1.

Contact Us

Address: 900 E. Broad St.,
                 Room 115
                 Richmond, VA 23219

Phone:     (804) 646-4646
                 For gas leaks, leave the area and call 911

 

Follow us on our social media channels for news and updates:
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For other news, check out our news page:

DPU News Page

Water Line Map/Survey

Click here to view the map that identifies the material of water service lines. 

Water Service Line

Click here to start the survey. 

Click here for survey instructions. 

Click here if you need plumber assistance.

Stormwater Utility

Stormwater is rain or melted snow that flows over driveways, parking lots, roads, sidewalks, streets and roofs or any surface that cannot absorb water. As water travels over these surfaces, it picks up dirt, trash, oil, grease, pesticides, fertilizers, pet waste and other pollutants and carries them into our waterways.

Visit RVAH2O to learn more about what the City of Richmond is doing to preserve and protect the health of the James River. 

For Stormwater Management information, click here.