Trash Collection

The Department of Public Works collects and disposes of solid waste. Ninety routes comprised of 65,000 residences and small businesses are serviced.

Collection Pick-up Schedule:

Monday - Thursday, 6 a.m. to 4:30 p.m.

Holidays? Need to Know When Your Trash will be Picked Up?

• Click here and enter your address to find out your trash day, recycle day and neighborhood cleanup day etc.

There’s no pickup on City holidays. Collection resumes the day after the holiday and continues through Friday.

Visit the CVWMA website at www.CVWMA.com for notifications on recycling collection schedules and other information.

Supercan Placement and Fines for Improper Usage

Please Note: DPW does not service cans not issued by the Department. All cans need to have a City of Richmond issued serial number.

Place your can near your property line or near the alley after 4 p.m. the day before collection and remove it before 7 a.m. the day after collection.

• A $50 fine may be assessed for cans left in the right-of-way beyond the designated times

Residential trash is collected once per week, Monday through Thursday. It must be placed inside a City-issued supercan. Items placed in non-issued cans or containers will not be collected and a violation notification will be issued. Bagged refuse and boxes will be removed during weekly collection. This is in compliance with the City of Richmond Ordinance Section 86-81 (a)(b).

Note: Supercans must be placed out no earlier than 4 p.m. the day prior to collection and not later than 6 a.m. on collection day. Cans must be removed from City property by 7 a.m. the day after collection, in accordance with City Code Section 86-44. 

If you need the identification number for your supercan, please call the Solid Waste Division at (804) 646-1798.

Back Door Service

We understand sometimes our City’s elderly and/or disabled residents need assistance putting supercans out for trash collection. The Department of Public Works provides “Back Door Service” for those who are eligible. You can review and download the Back Door Service Guidance here. Requests are approved on a case-by-case basis. Please be advised crews will only empty one supercan for those who receive Back Door Service.

Supercans - How to Order Replacements/Business Agreement & Cancellation Form

By City Code, one supercan (Green Can) for solid waste collection is provided to each city residence. Up to (3) three additional cans may be purchased (Brown Can) for $55 each. Cans can be ordered through the 3-1-1- call center or online. The fee will be applied to your Water Utility bill that is in your name. You also may call to request a replacement Supercan if yours is damaged. It may take 7-14 business days for delivery, depending upon availability. Businesses such as churches, apartment complexes, rooming houses, etc., are allowed a maximum of four cans at a cost of $23.75/month per can. Businesses with trash volume requiring a need for more than four cans are required, by City Code, to utilize a private company.

• Supercan Replacement Information
• Refuse Collection Agreement for Businesses
• Cancellation Form for Businesses

Application and Eligibility for Renter Exemption from Solid Waste and Recycling Fees

You may be eligible for exemption from solid waste and recycling fees. Please read the guidelines and ordinance information below. 

• Application for Renter Exemption and Guidelines
  • Elderly persons and permanently and totally disabled
• Ordinance  No. 2019-029
  • Sec.26-364 Tax relief for elderly persons
  • Sec. 26-365 Real Estate tax relief for qualified permanently and totally disabled